5 Questions to Ask a Managed IT Service Provider Before Hiring

Are you searching for managed IT services in Wayne, PA? It helps to have a plan before you hire a managed services provider. After all, employment in the IT industry could grow by 13% between 2020 and 2030. 

If you’re not sure what you’re looking for, it could feel challenging to find a managed IT service provider for your business. Here are five questions you can ask during your search.

With this guide, you can find the right information technology expert based on your distinct needs.

Start searching for the best managed IT provider in town with these tips today.

1. How Long Have You Worked in the Industry?

First, it’s important to find a managed IT service provider with years of experience in the industry. Determine how long they’ve worked as an information technology specialist. Ask about the clients they’ve helped in the past year, too.

Try to find a managed services provider who has experience with businesses in your industry. They might have a better understanding of your IT needs and goals. 

2. What’s Your Response Time?

Delays and downtime could frustrate your employees and customers. When there’s an IT issue, it’s important to fix the problem right away. Find a managed IT service provider that has a quick response time. 

Ask at least three different providers about their response times to gauge the average. 

3. Will I Work With a Dedicated Technician?

Ask each company if you’ll work with a dedicated technician. Working with the same IT professional each time could save you stress. You won’t have to explain your needs or the IT issues you encountered in the past. 

4. What Services Do You Offer?

As you look for managed IT services in Wayne, PA, consider your distinct needs. For example, 70% of people think companies don’t do enough to protect their private information. You might want to look into IT security services this year.

If you want more team members to work remotely, consider cloud computing services. Moving to the cloud could boost your team’s efficiency.

Ask each provider if they can have any case studies you can review. Their case studies can prove how they’ll benefit your business. You can also make sure they’re capable of accomplishing your goals.

The best managed IT provider will offer the distinct services you need.

5. How Much Will It Cost?

Ask at least three different information technology specialists about their fee structure. Get an itemized list of the services you’re requesting, too. Then, compare your options.

Gathering more than one quote will help you determine the average price in Wayne, PA.

Then, review your notes. Don’t make the mistake of choosing the cheapest IT specialist. Instead, make sure they offer the services you need.

Their services could boost your ROI, setting your business up to grow.

Managed IT Services in Wayne, PA: 5 Questions to Ask First

Finding managed IT services in Wayne, PA shouldn’t feel like a hassle. Instead, ask these questions to find a professional, reliable provider. With their help, you can set your business up to grow!

Eager to get started? We’re here to help your business technology run smoothly.

Contact us today to learn more!

Pegasus Technologies is the IT Team for organizations that don’t need a full-time IT department. Our technology experts build you a technology plan to keep your business running at its best. We have offices in Kennett Square, PA, Media, PA, and Wayne, PA to provide better computer support and IT services to you.