Managed service providers (MSPs) comprise 13% of the USA’s total information technology market. Why are managed IT services in such high demand?
Managed and co-managed IT services free up your resources for critical tasks. They protect you from ransomware, data loss, and infrastructure issues. The best IT services offer you 24/7 help.
But what is the difference between managed and co-managed IT services? What are the benefits and drawbacks of each? Which is right for your business?
Our guide can help you decide on the best solution. Read on to get started today.
What Are Managed IT Services?
Managed IT services are companies that organize, install, and maintain your IT systems. They provide all the services you need. They are perfect for small businesses without in-house IT technicians.
Managed IT services free up your resources entirely; your external provider handles everything. This means you won’t need to worry about cybersecurity, infrastructure, or network issues.
You will save money and time training your own staff in IT specialisms. But you will depend on the IT management provider for all your IT needs.
What Are Co-Managed IT Services?
Do you already have a small IT department? Want to maintain control over your IT infrastructure?
Co-managed IT services work with your existing team. They will handle tough tasks such as cloud migration or cybersecurity. They free up your resources for other business-critical tasks, but you maintain independence.
Co-managed IT services function as experts within your existing team. They can act as consultants. You can even train your in-house team in new specialisms alongside them.
You will have support when you need it. The best co-managed IT services offer round-the-clock telephone support with live agents. You can rely on them in an IT emergency if your in-house team becomes overwhelmed.
Which Solution Is Right for You?
Managed IT services cost more, but you get the full-service package. You can focus 100% on other business functions,and leave IT solutions to the specialists. That said, you may not need all the services they offer.
You also miss out on the opportunity to train your in-house team. You will lack control over your IT infrastructure; if service ceases, you could be in a tough spot.
Co-managed IT services offer the best of both worlds. You maintain a degree of independence over your IT infrastructure. But you have a team of experts on-hand to handle the complex, time-consuming tasks.
You will save on your budget. Your in-house team can train alongside your service provider. You boost your adaptability and resilience for future developments.
Free Up Your Resources with Co-Managed IT Services Today
Pegasus Technologies provides managed and co-managed IT services for all your business needs. We’ve been in the industry for 15 years, and our record is top of the game. We offer you peerless 24/7 customer support.
Based in Pennsylvania, we have offices in Kennett Square, Media, and Wayne. We can reach you right across southeast PA.
We integrate personality tests into our onboarding process. This enables us to match you with the perfect IT support technicians. The whole process will be smooth and effortless from start to finish.