MEET OUR TEAM
Experienced Technology Team
Our team of senior account managers, technical consultants, and help-desk support has the technical expertise and dedicated attitude to build a lasting and successful relationship with you.
Sure, we are technological subject matter experts. We love strategizing and solving complex IT challenges.
But we believe people and lasting relationships are central to IT success.
As a managed IT services provider, we hand-pick the IT support team members with personalities fit to work for your business. When you enjoy the personalities of the IT experts you are working with, your technology will run more smoothly.
Our team of senior account managers, technical consultants, and help-desk support has the technical expertise and dedicated attitude to build a lasting and successful relationship with you.
When you go down, our alerts go up. Critical IT support emergencies are responded to within 30 minutes. They are usually resolved within 24 hours.
We track your ticket from the first phone call, through every tech, and through the resolution to make sure nothing falls through the cracks.
We look at your organization as a whole, not just a to-do list of operational and technology needs. Account Manager meetings help us see the big picture.
We provide long-term, comprehensive technology solutions for your company that put you in a position to prosper. We are your full service IT support and managed IT services provider. Give us a problem, and we’ll look at it from every angle – technical, economic, and strategic – before presenting you with a solid, cost-effective solution.
Every day we look for ways to refine our systems and procedures to develop better ways to serve you. By constantly evolving and by employing only the best technicians, we strengthen our business and yours.
Choosing a managed services partner with experience in your industry means that your technology will run in a way that is optimized for your business.
We’ve built high level experience in the following industries:
Posted on Jill McCarthyTrustindex verifies that the original source of the review is Google. Dan did an excellent job as always!Posted on patelbarneyTrustindex verifies that the original source of the review is Google. Get a call back from Pegasus Technologies on my email issue which Walter handled very quickly. I started getting all the emails that were stuck in spam from CGA and ISO. Thank you for the support!!Posted on Sandra KurekTrustindex verifies that the original source of the review is Google. Pegasus is always a partner in resolving tech issues. As a SharePoint site business admin, I don't have the depth of knowledge when it comes to setting up and maintaining site permissions, given its complexity. Pegasus has taken that off my plate so I can focus on my role at WPC.Posted on debbie marchianoTrustindex verifies that the original source of the review is Google. This company is extremely responsive and gets you up and running in no time. They talk to you in a manner that you understand and are extremely professional and conscientious. They won't stop until the solve the issue. This company is so great to work with.Posted on Sam WheelerTrustindex verifies that the original source of the review is Google. Fast response times when submitting a ticket. Kind and knowledgeable support staff and technicians! A bit odd that they call my personal cell phone instead of the work number.Posted on debbie marchianoTrustindex verifies that the original source of the review is Google. Amy was a Rock Star. It was an ongoing issue and she tried everything possible, came back with ideas until it was resolved. Very impressed by her determination to solve this and her congenial way of doing so.Posted on Jordan PeekTrustindex verifies that the original source of the review is Google. fast and attentive to IT needsPosted on Jennie MoffittTrustindex verifies that the original source of the review is Google. Good to know they are keeping abreast of potential attacks. Quick to ask if the action was legitimate.