24/7 Support & Services

Around-the-Clock IT Support Center

Pegasus Technologies understands that even the smallest IT glitch can cause significant downtime and the loss of revenue you can’t get back. It’s frustrating enough to deal with the inconvenience of IT issues; you don’t need the added aggravation of slow-to-respond IT support. That’s why the team at Pegasus Technologies offers 24/7, 7 days a week support and services. Using modern tools like SNAP-Defense, Pegasus Technologies is always monitoring and detecting possible threats in their earliest stages. Working around the clock, Pegasus Technologies keeps your business protected!

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Real Time Threat Defense

Stop Threats in Realtime with Built-in, Immediate, and Effective Response

  • Point-and-click response to detain compromised devices
  • Easily understandable alerts enable rapid triage by Tier 1 analysts with detailed data for Tier 3 analysts
  • Custom detainment notification message to device users
  • Immediate notifications of un-detained devices
  • Preserves compromised device state for follow-up forensics and threat analysis
  • 3rd-party response orchestration

Multipoint Thread Detection 24/7

Immediate Threat Detection

  • Immediate network enumeration detection
  • Immediate lateral spread detection
  • Immediate remote privileged activity detection
  • Immediate malware event detection (with managed antimalware integration)
  • Immediate process hash and process tree visibility during an alert
  • Immediate removable storage detection
  • Immediate syslog-based threat alerting with automated context enrichment

Alerts and Notifications

  • Continuous and custom monitoring of Windows process and service threat indicators
  • Automated alert correlation and enrichment, including affected devices’ users, VLANs, hostnames, OS versions, and more
  • Customizable suppression rules reduce threat event operator/analyst overload
  • Realtime SMS and email threat notifications
  • Integrates, consolidates, and enriches alerts from numerous 3rd party security applications, including Sophos, Cisco AMP, Meraki, and more

Schedule Your 15 Minute Consultation Today

  • Take 15-30 minutes to talk to Pegasus about 24/7 Support and Services
  • We will ask you about your business objectives and IT challenges
  • You’ll receive our recommendations on services we offer that best fit your needs
TESTIMONIAL

What Our Customers Are Saying

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Christina Wagoner profile picture
Christina Wagoner
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Well done job !!!
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Sandra Kurek profile picture
Sandra Kurek
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Pegasus is responsive in helping us to utilize technology. I appreciated Rainey's time in running through methodology to set up a new SharePoint site, allowing me to manage much of basic updating. Thank you Pegasus!
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Colleen Pollinger profile picture
Colleen Pollinger
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Dan is professional, informative and very well versed in his occupation. Dan is an asset to Pegasus and the PENCO Management Team!
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debbie marchiano profile picture
debbie marchiano
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This company is extremely responsive and gets you up and running in no time. They talk to you in a manner that you understand and are extremely professional and conscientious. They won't stop until the solve the issue. This company is so great to work with.
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Jo Lynn Entzminger profile picture
Jo Lynn Entzminger
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The Pegasus team was helpful in resolving my issue timely and successfully
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Ted Driver profile picture
Ted Driver
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Timely help from knowledgeable staff. Pegasus helped me identify and fix my issue. Much appreciated!
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Ran Rhoads profile picture
Ran Rhoads
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team at Pegasus Technologies is top-notch. They are always quick to respond, and easy to work with. Highly recommend them for anyone looking for reliable IT support!