24/7 Support & Services

Around-the-Clock IT Support Center

Pegasus Technologies understands that even the smallest IT glitch can cause significant downtime and the loss of revenue you can’t get back. It’s frustrating enough to deal with the inconvenience of IT issues; you don’t need the added aggravation of slow-to-respond IT support. That’s why the team at Pegasus Technologies offers 24/7, 7 days a week support and services. Using modern tools like SNAP-Defense, Pegasus Technologies is always monitoring and detecting possible threats in their earliest stages. Working around the clock, Pegasus Technologies keeps your business protected!

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Real Time Threat Defense

Stop Threats in Realtime with Built-in, Immediate, and Effective Response

Point-and-click response to detain compromised devices
Easily understandable alerts enable rapid triage by Tier 1 analysts with detailed data for Tier 3 analysts
Custom detainment notification message to device users
Immediate notifications of un-detained devices
Preserves compromised device state for follow-up forensics and threat analysis
3rd-party response orchestration

Multipoint Thread Detection 24/7

Immediate Threat Detection

Immediate network enumeration detection
Immediate lateral spread detection
Immediate remote privileged activity detection
Immediate malware event detection (with managed antimalware integration)
Immediate process hash and process tree visibility during an alert
Immediate removable storage detection
Immediate syslog-based threat alerting with automated context enrichment

Alerts and Notifications

Continuous and custom monitoring of Windows process and service threat indicators
Automated alert correlation and enrichment, including affected devices’ users, VLANs, hostnames, OS versions, and more
Customizable suppression rules reduce threat event operator/analyst overload
Realtime SMS and email threat notifications
Integrates, consolidates, and enriches alerts from numerous 3rd party security applications, including Sophos, Cisco AMP, Meraki, and more

Schedule Your 15 Minute Consultation Today

Take 15-30 minutes to talk to Pegasus about 24/7 Support and Services
We will ask you about your business objectives and IT challenges
You’ll receive our recommendations on services we offer that best fit your needs

TESTIMONIAL

What Our Customers Are Saying

    
 
 
        
   Deja Oliver 
 2024-01-10
 
 
  Extremely knowledgeable ! Helped me fix my computer camera
  
 
       
   Scott Cohen 
 2024-01-09
 
 
  Good to work with.  Knowledgeable but also communicative.
  
 
       
   Josh CPV 
 2024-01-04
 
 
  Very professional and prompt service!
  
 
       
   Charles Streitwieser 
 2024-01-03
 
 
  Matt was terrific.  Great experience and great service.
  
 
       
   Darlene Jenkins 
 2024-01-03
 
 
  Walter is amazing and helped me resolve a critical issue in getting my system up and running.  Very professional and very thorough.  He was there to help right away!
  
 
       
   Kate Rabatin 
 2024-01-02
 
 
  As always Pegasus performs to the satisfaction we have come to expect with your firm, thank you for your knowledge and help whenever we call upon you.
  
 
       
   Joseph Regenski 
 2023-12-22
 
 
  The team at Pegasus is always great to work with and extremely helpful.  I would highly recommend them to anyone in need of their services.
  
 
  
  
 
 
   Google rating score: 5.0 of 5, based on 65 reviews

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