Match IT - Pegasus Technologies

Match-IT

IT Just Got Personal

Get IT matched to your company. Many IT companies provide their clients with knowledgeable information technology professionals but have trouble maintaining consistency. You might see a different technician every week or feel like the operator who takes your call in a crisis doesn’t know you. Pegasus Technologies offers clients something better: Match-IT.

An IT team with personality traits that complement yours. Our Match-IT program goes a step further, using research-based personality and skills assessment tools to analyze your company’s personality and match a top-notch IT team to your organization. At Pegasus Technologies, we know the best IT relationships and solutions come from people, and personalities that work well together deliver technology that runs smoothly.

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How Match-IT Works

PERSONALITY TEST

You take a research-based personality and skills assessment to analyze your company and individual personality.

CALCULATE MATCHES

We compare your test results to our technicians’ personality test results to determine the best personality and skill set matches.

ASSEMBLE YOUR IT POD

We build you an IT pod based on your test results. Your pod is a dedicated four to six person team that you can rely on for everything technology related.

BUILD RELATIONSHIPS

You will see the same technicians on site and talk to the same technicians on the phone. They will get to know your business like part of your team.

Your Match-IT Team Line Up

Our Match-IT program assigns designated IT teams to our Managed Service clients. Each client will work directly with an account manager to learn your IT system needs and establish technology goals and vision. Your assigned technical consultants will know your company’s IT systems inside and out and will provide on-site and remote support for you each and every day. Your “Team” will be able to call upon a senior technical consultant for additional robust support when needed. Your team will be rounded out by our readily available Help Desk support here at Pegasus headquarters and a contact at Central Dispatch who will recognize your calls when they come in and will know exactly where to direct you when you make contact. Gone are the days of feeling like a number as a client— our valued clients will have their own IT teams, without the costs and resources required to maintain an in-house IT staff.

ACCOUNT MANAGER

Works directly with you to establish your goals and vision.

SENIOR TECHNICAL CONSULTANT

Learns your IT system inside and out to handle all of your technology issues.

TECHNICAL CONSULTANTS

Two to three techs help solve your day-to-day technology problems.

We're In Business With You

When something goes wrong with your IT, everything grinds to a halt. Stop worrying and keep working. Using advanced preventative maintenance solutions from Pegasus, we resolve many issues before they become problems that a computer user would notice. We work with you to design computing environments that have fewer emergencies and more predictable performance. We want your computing experience to be as smooth as possible.

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TESTIMONIAL

What Our Customers Are Saying

    
 
 
       Posted on Google  
   
   Christina Wagoner 
 
 
 
 Trustindex verifies that the original source of the review is Google. Well done job !!!
  
 
      Posted on Google  
   
   Sandra Kurek 
 
 
 
 Trustindex verifies that the original source of the review is Google. Pegasus is responsive in helping us to utilize technology. I appreciated Rainey's time in running through methodology to set up a new SharePoint site, allowing me to manage much of basic updating. Thank you Pegasus!
  
 
      Posted on Google  
   
   Colleen Pollinger 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dan is professional, informative and very well versed in his occupation. Dan is an asset to Pegasus and the PENCO Management Team!
  
 
      Posted on Google  
   
   debbie marchiano 
 
 
 
 Trustindex verifies that the original source of the review is Google. This company is extremely responsive and gets you up and running in no time.  They talk to you in a manner that you understand and are extremely professional and conscientious.  They won't stop until the solve the issue. This company is so great to work with.
  
 
      Posted on Google  
   
   Jo Lynn Entzminger 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Pegasus team was helpful in resolving my issue timely and successfully
  
 
      Posted on Google  
   
   Ted Driver 
 
 
 
 Trustindex verifies that the original source of the review is Google. Timely help from knowledgeable staff. Pegasus helped me identify and fix my issue. Much appreciated!
  
 
      Posted on Google  
   
   Ran Rhoads 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team at Pegasus Technologies is top-notch. They are always quick to respond, and easy to work with. Highly recommend them for anyone looking for reliable IT support!

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