Match-IT

IT Professionals With Personalities Hand Picked To Compliment Yours

We believe the human connection in IT is just as important to the system’s connection to the network. That’s why we created Match-IT.

Match-IT personalizes your IT experience by bringing out the personality in our technicians and matching them to you. This delivers you the feeling of an intimate, small team with the benefits of a strong company behind you.

How Match-IT Works

CALCULATE MATCHES

We compare your test results to our technicians’ personality test results to determine the best personality and skill set matches.

PERSONALITY TEST

You take a research-based personality and skills assessment to analyze your company and individual personality.

ASSEMBLE YOUR IT POD

We build you an IT pod based on your test results. Your pod is a dedicated four to six person team that you can rely on for everything technology related.

BUILD RELATIONSHIPS

You will see the same technicians on site and talk to the same technicians on the phone. They will get to know your business like part of your team.

Your Match-IT Team Line Up

We pair you with a dedicated team of technicians matched to your personality and technical needs.

Match-IT means your techs are aware of your unique problems and how to solve them.
You never get a random IT tech showing up that doesn’t know your business.

ACCOUNT MANAGER

Works directly with you to establish your goals and vision.

SENIOR TECHNICAL CONSULTANT

Learns your IT system inside and out to handle all of your technology issues.

TECHNICAL CONSULTANTS

Two to three techs help solve your day-to-day technology problems.

Access to Onsite & Remote Support

As part of our Match-IT service, you have immediate access to a Senior Technical Consultant for additional robust support, the Pegasus Help Desk, and a Central Dispatch contact that will put you in contact with the right member of your team.
TESTIMONIAL

What Our Customers Are Saying

Pegasus has been extremely helpful with all of our technological needs. We had a disruption with our IT staffing, and Pegasus made sure we didn’t miss a beat. Thank you!
Andy Sinclair
Andy Sinclair
13:20 07 Jul 21
As always Pegasus performs to the satisfaction we have come to expect with your firm, thank you for your knowledge and help whenever we call upon you.
Kate Rabatin
Kate Rabatin
18:44 17 May 21
Pegasus Technologies supports my employer, Operation Warm. Recently, I received a new computer. Unfortunately, there was an issue with the machine's firmware. I notified Pegasus and they responded within the hour. They sent a technician to our office and by midday...Sean had a new machine up and running!
Heather Connolly
Heather Connolly
15:14 12 Apr 21
Very prompt response and speedy fix to computer issue.....even on a national holiday!
Don Lincoln
Don Lincoln
17:48 18 Jan 21
Problem reported; problem understood by staff; problem confirmed by technician; problem resolved within minutes. Response and service could not have been better.
WILLIAM DONAWICK
WILLIAM DONAWICK
20:26 12 Nov 20
I had a complex issue with accessing a client's software system. Matt Holmes @ Pegasus worked efficiently over a 2 day period to ensure that I would be able to access the system as soon as possible. Matt was courteous and encouraging during our interactions. He went above and beyond in his efforts to restore service and ensure smooth work flow for me. I would recommend Pegasus Technologies if you need professional, efficient, high-quality service.
Karen Strohecker
Karen Strohecker
18:41 13 May 16
I was extremely pleased with the Pegasus tech, Thomas, who arrived on time with my new Dell tower. He worked nonstop for 8 hours to complete my set up and re install many software programs. He was competent, polite, and best of all, listened to my requests. When we hit some roadblocks, he was amenable to contacting my salesperson from Pegasus. I especially appreciated his suggestions about saving my old tower information for 2 weeks, to be sure we had transferred all my data. In these days where professionalism is a dying art, Pegasus staff are bucking the trend. Keep up the great work!
Ruth Morelli
Ruth Morelli
15:00 07 Mar 16
Pegasus Technologies employs well qualified and well trained people who provide five-star service. They are friendly, helpful, responsive and importantly, intelligent when it comes to complex IT problems. Although our organization is small and our needs probably not as challenging as some of their other clients, our IT requirements are dealt with quickly and efficiently. Because of their capabilities and experience level, we have found that we do not experience many issues with our IT, as other companies do. This is because when Pegasus does a job, they do it right the first time. I would highly recommend Pegasus Technologies for all of your IT needs, and you can quote me on that.
Cheryl Kuhn
Cheryl Kuhn
12:58 22 Jan 15