Managed IT Services for IT Departments

Unlocking Operational Excellence: Solving Your IT Department's Toughest Challenges

Is your IT department wading through a relentless deluge of responsibilities, all while operating with a fixed number of hands on deck? Feel the creeping dread of cybersecurity vulnerabilities? Wrestling with the task of conveying intricate tech challenges to the C-suite? Take a deep breath—Pegasus Technologies has you covered. Not only do we comprehend these multifaceted hurdles, we excel at overcoming them through our comprehensive and co-managed IT services. With us as your strategic ally, consider these challenges not just met, but mastered.

Our state-of-the-art Security Operations Center (SOC) operates around the clock, ensuring that the network you’ve tirelessly built is fortified against evolving threats. From seamless Cloud Migration and foolproof Data Backup to critical Cybersecurity Audits and Penetration Tests, we offer a versatile arsenal of co-managed IT solutions to empower your IT department like never before. Say goodbye to sleepless nights—your search for a stalwart IT partner ends here.

Common Solutions
We Deploy For
IT Departments:

Cybersecurity Audits

Transcend traditional vulnerability assessments with our Cybersecurity Audits, a comprehensive analysis designed to unveil hidden weak points and bolster your entire security architecture.

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Endpoint Detection & Response (EDR)

Stay ahead of evolving cyber threats with Pegasus EDR. Leveraging advanced static and behavioral AI, our solution isolates not just traditional threats like Trojans and worms, but also modern, fileless and in-memory attacks that bypass legacy antivirus systems.

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Penetration Tests & Vulnerability Scans

Preemptive security at its finest: Our Penetration Tests and Vulnerability Scans probe your digital infrastructure, exposing latent vulnerabilities and allowing for proactive security enhancements.

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SNAP-Defense: MDR & SOC

Redefine real-time threat management with SNAP-Defense, an MDR platform adept at identifying and containing modern hacking techniques. This solution also auto-generates compliance reports, alleviating your regulatory burden.

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VoIP Phone Service

Leap into the future of telecommunications with our VoIP Phone Service. Offering crystal-clear call quality and an array of customizable features, our solution optimizes your communication channels for increased productivity, flexibility, and cost-efficiency.

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Advanced Email Security

Guard your communication channels with unparalleled rigor. Our Advanced Email Security suite actively filters out phishing attempts, malware intrusions, and unsolicited spam, making your inbox a sanctuary of secure interactions.

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CMMC / NIST 800-171 Compliance

Specializing in the labyrinthine requirements of CMMC and NIST 800-171, our services align with the U.S. Department of Defense and federal standards for the secure handling of Controlled Unclassified Information (CUI), covering all 110 controls across 14 families.

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Case Studies: A Kaleidoscope of Success Across Industries and Scales

Explore the transformative impact Pegasus Technologies has had on a wide spectrum of businesses through our laser-focused, compelling case studies. Each bite-sized narrative highlights not just our proficiency in bolstering and optimizing IT departments, but also how our co-managed IT services have been a game-changer in diverse industries and for organizations of all sizes.

Transportation company with over 1,000 employees and a staff of two full-time IT people need help with ensuring all computers are patched from the latest holes in Microsoft and Adobe software. Pegasus also provides MDR and SOC services with SNAP-Defense.

Warehouse company with over 700 employees and one full-time IT Manager needs assurance that EDR software is running, updating, and handling detected threats on all computers, whether they are desktops in the office or laptops at home.

A trucking company with over 2000 knowledge workers (combined employees and contractors that use computers) had security and continuity concerns. Pegasus secured their environment for zero trust with secure access service edge (SASE); designed, implemented, migrated, and maintain SD-WAN; provide ongoing assistance integrating new business units acquired through acquisitions; augment onsite IT staff with Subject Matter Expertise in Cisco, Fortinet, Meraki, and Microsoft; and help improve build business continuity and disaster recovery strategies.

Marketing company with over 25 employees, lots of custom software, and one programmer tasked with IT challenges needs ransomware-resistant onsite and offsite backups with regular test restores.

Manufacturer who sells to DoD contractors has a robust, well-maintained network and qualified IT staff, but is concerned what happens if cybercriminals bypass security measures, so we monitor for suspicious activity like network enumeration and unusual traffic indicating spread, since more and more criminals are using typical IT tradecraft to drop payloads like ransomware.

Law office with over six locations and one IT Director needs help with staff cybersecurity training, so we enforce interactive training standards for all employees and conduct monthly phishing drills with randomized emails to track who opened, clicked links, and exposed data to simulated phishing emails. We perform personalized training for staff that fail monthly assessments until they can consistently pass phishing simulation tests. We also provide discounted Microsoft 365 licensing, patching for Microsoft and Adobe software, and MDR, EDR, and SOC services.

A HIPAA-regulated provider of services to senior citizens had several points of concern when they came to Pegasus. Pegasus performs quarterly penetration tests and vulnerability scans; maintain firewalls; helps plan technology changes; plans, implements, and supports network changes through organizational changes; migrated onsite document management servers to Microsoft 365; designed and implemented SAN infrastructure; setup server clustering; implemented, migrated, and maintain SD-WAN; designed and configured workstation lifecycle management system, including application deployment and retirement; and secured environment for zero trust with SASE

An automovitve performance parts company with 200 employees and a two-member IT Staff had several IT needs. Pegasus provides discounted Microsoft 365 subscriptions, subject matter expertise on various infrastructure projects, and patch management, preventative maintenance, and monitoring for all workstations and servers.

A pharmaceutical research company with about 30 IT professionals and 2,500 employees came to Pegasus wanting to update its infrastructure. Pegasus designed and implemented virtual desktop infrastructure; tested and refined their written disaster recovery plan; analyzed remote work productivity and redesigned remote work infrastructure; designed and implemented SAN infrastructure and setup server clustering; designed and configured workstation lifecycle management system, including application deployment and retirement; and designed, implemented, migrated, and maintain SD-WAN

TESTIMONIAL

What Our Customers Are Saying

I am always grateful for the friendly, professional, timely, and awesome help I get from the Pegasus staff!

Dale Morgan

17:24 20 Jan 23

Pegasus is always helpful! We have worked with numerous technicians and they are all very knowledgeable and friendly. Always a pleasure!

Nicole

17:47 18 Jan 23

The Greater West Chester Chamber is so pleased with the services provided by Pegasus Technologies. They took over as our IT/Network provider earlier this year and have drastically improved how we do business. Highly recommend Pegasus and their team!

Greater West Chester

18:10 12 Oct 22

Pegasus has been extremely helpful with all of our technological needs. We had a disruption with our IT staffing, and Pegasus made sure we didn’t miss a beat. Thank you!

Andy Sinclair

13:20 07 Jul 21

As always Pegasus performs to the satisfaction we have come to expect with your firm, thank you for your knowledge and help whenever we call upon you.

Kate Rabatin

18:44 17 May 21

Pegasus Technologies supports my employer, Operation Warm. Recently, I received a new computer. Unfortunately, there was an issue with the machine's firmware. I notified Pegasus and they responded within the hour. They sent a technician to our office and by midday...Sean had a new machine up and running!

Heather Connolly

15:14 12 Apr 21

Very prompt response and speedy fix to computer issue.....even on a national holiday!

Don Lincoln

17:48 18 Jan 21

Problem reported; problem understood by staff; problem confirmed by technician; problem resolved within minutes. Response and service could not have been better.

WILLIAM DONAWICK

20:26 12 Nov 20

I had a complex issue with accessing a client's software system. Matt Holmes @ Pegasus worked efficiently over a 2 day period to ensure that I would be able to access the system as soon as possible. Matt was courteous and encouraging during our interactions. He went above and beyond in his efforts to restore service and ensure smooth work flow for me. I would recommend Pegasus Technologies if you need professional, efficient, high-quality service.

Karen Strohecker

18:41 13 May 16

I was extremely pleased with the Pegasus tech, Thomas, who arrived on time with my new Dell tower. He worked nonstop for 8 hours to complete my set up and re install many software programs. He was competent, polite, and best of all, listened to my requests. When we hit some roadblocks, he was amenable to contacting my salesperson from Pegasus. I especially appreciated his suggestions about saving my old tower information for 2 weeks, to be sure we had transferred all my data. In these days where professionalism is a dying art, Pegasus staff are bucking the trend. Keep up the great work!

Ruth Morelli

15:00 07 Mar 16

Pegasus Technologies employs well qualified and well trained people who provide five-star service. They are friendly, helpful, responsive and importantly, intelligent when it comes to complex IT problems. Although our organization is small and our needs probably not as challenging as some of their other clients, our IT requirements are dealt with quickly and efficiently. Because of their capabilities and experience level, we have found that we do not experience many issues with our IT, as other companies do. This is because when Pegasus does a job, they do it right the first time. I would highly recommend Pegasus Technologies for all of your IT needs, and you can quote me on that.

Cheryl Kuhn

12:58 22 Jan 15

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