24/7 Support & Services

Around-the-Clock IT Support Center

Pegasus Technologies understands that even the smallest IT glitch can cause significant downtime and the loss of revenue you can’t get back. It’s frustrating enough to deal with the inconvenience of IT issues; you don’t need the added aggravation of slow-to-respond IT support. That’s why the team at Pegasus Technologies offers 24/7, 7 days a week support and services. One of our technicians will call you back within 30 minutes of placing your request. And all of our support specialists are trained in security measures so that means you can rest assured that an unauthorized user will not have access.

How else can we assist you?

Looking For A Managed IT Services Provider That Understands Your Business?

Call us today at 610.444.8256 to get started!

IT 24/7 Support Services That You Can Count On

IT 24/7 Support Services That You Can Count On
Our IT specialists will continuously review your system activity as part of our comprehensive emergency and help desk services. Pegasus Technologies understands how vital your IT ecosystem is to the success of your business.

With our advanced real-time monitoring tools and expert security engineers, you can rest assured your network is fully protected, 365 days of the year.

  • Access to Certified Network Engineers
  • On-going resolution of potential security threats
  • Access to industry-leading resources

Emergency IT Solutions That Benefit Your Bottom Line

Cost Effective

To staff an around-the-clock IT department would cost a considerable amount. With our 24/7 emergency support services you only pay for what you use, and best of all — we’re just a phone call away — anytime, day or night.

On-Demand Flexibility

Want the convenience and stable budgets associated with our flat-rate services, but not sure how often you’ll need us after-hours? No problem. We can be your IT department with flat-rate IT support during the work-day, and craft a custom, usage-based plan for your variable after-hours needs, or suggest a flat after-hours cost based on the demand we see from similar clients. The choice is yours.

Schedule Your 15 Minute Consultation Today

  • Take 15-30 minutes to talk to Pegasus about 24/7 Support and Services
  • We will ask you about your business objectives and IT challenges
  • You’ll receive our recommendations on services we offer that best fit your needs
TESTIMONIAL

What Our Customers Are Saying

The Greater West Chester Chamber is so pleased with the services provided by Pegasus Technologies. They took over as our IT/Network provider earlier this year and have drastically improved how we do business. Highly recommend Pegasus and their team!
Greater West Chester
Greater West Chester
18:10 12 Oct 22
Pegasus has been extremely helpful with all of our technological needs. We had a disruption with our IT staffing, and Pegasus made sure we didn’t miss a beat. Thank you!
Andy Sinclair
Andy Sinclair
13:20 07 Jul 21
As always Pegasus performs to the satisfaction we have come to expect with your firm, thank you for your knowledge and help whenever we call upon you.
Kate Rabatin
Kate Rabatin
18:44 17 May 21
Pegasus Technologies supports my employer, Operation Warm. Recently, I received a new computer. Unfortunately, there was an issue with the machine's firmware. I notified Pegasus and they responded within the hour. They sent a technician to our office and by midday...Sean had a new machine up and running!
Heather Connolly
Heather Connolly
15:14 12 Apr 21
Very prompt response and speedy fix to computer issue.....even on a national holiday!
Don Lincoln
Don Lincoln
17:48 18 Jan 21
Problem reported; problem understood by staff; problem confirmed by technician; problem resolved within minutes. Response and service could not have been better.
WILLIAM DONAWICK
WILLIAM DONAWICK
20:26 12 Nov 20
I had a complex issue with accessing a client's software system. Matt Holmes @ Pegasus worked efficiently over a 2 day period to ensure that I would be able to access the system as soon as possible. Matt was courteous and encouraging during our interactions. He went above and beyond in his efforts to restore service and ensure smooth work flow for me. I would recommend Pegasus Technologies if you need professional, efficient, high-quality service.
Karen Strohecker
Karen Strohecker
18:41 13 May 16
I was extremely pleased with the Pegasus tech, Thomas, who arrived on time with my new Dell tower. He worked nonstop for 8 hours to complete my set up and re install many software programs. He was competent, polite, and best of all, listened to my requests. When we hit some roadblocks, he was amenable to contacting my salesperson from Pegasus. I especially appreciated his suggestions about saving my old tower information for 2 weeks, to be sure we had transferred all my data. In these days where professionalism is a dying art, Pegasus staff are bucking the trend. Keep up the great work!
Ruth Morelli
Ruth Morelli
15:00 07 Mar 16
Pegasus Technologies employs well qualified and well trained people who provide five-star service. They are friendly, helpful, responsive and importantly, intelligent when it comes to complex IT problems. Although our organization is small and our needs probably not as challenging as some of their other clients, our IT requirements are dealt with quickly and efficiently. Because of their capabilities and experience level, we have found that we do not experience many issues with our IT, as other companies do. This is because when Pegasus does a job, they do it right the first time. I would highly recommend Pegasus Technologies for all of your IT needs, and you can quote me on that.
Cheryl Kuhn
Cheryl Kuhn
12:58 22 Jan 15