MEET OUR TEAM
Experienced Technology Team
Our team of senior account managers, technical consultants, and help-desk support has the technical expertise and dedicated attitude to build a lasting and successful relationship with you.
Sure, we are technological subject matter experts. We love strategizing and solving complex IT challenges.
But we believe people and lasting relationships are central to IT success.
As a managed IT services provider, we hand-pick the IT support team members with personalities fit to work for your business. When you enjoy the personalities of the IT experts you are working with, your technology will run more smoothly.
Our team of senior account managers, technical consultants, and help-desk support has the technical expertise and dedicated attitude to build a lasting and successful relationship with you.
When you go down, our alerts go up. Critical IT support emergencies are responded to within 30 minutes. They are usually resolved within 24 hours.
We track your ticket from the first phone call, through every tech, and through the resolution to make sure nothing falls through the cracks.
We look at your organization as a whole, not just a to-do list of operational and technology needs. Account Manager meetings help us see the big picture.
We provide long-term, comprehensive technology solutions for your company that put you in a position to prosper. We are your full service IT support and managed IT services provider. Give us a problem, and we’ll look at it from every angle – technical, economic, and strategic – before presenting you with a solid, cost-effective solution.
Every day we look for ways to refine our systems and procedures to develop better ways to serve you. By constantly evolving and by employing only the best technicians, we strengthen our business and yours.
Choosing a managed services partner with experience in your industry means that your technology will run in a way that is optimized for your business.
We’ve built high level experience in the following industries:
Posted on Google Christina WagonerTrustindex verifies that the original source of the review is Google. Well done job !!!Posted on Google Sandra KurekTrustindex verifies that the original source of the review is Google. Pegasus is responsive in helping us to utilize technology. I appreciated Rainey's time in running through methodology to set up a new SharePoint site, allowing me to manage much of basic updating. Thank you Pegasus!Posted on Google Colleen PollingerTrustindex verifies that the original source of the review is Google. Dan is professional, informative and very well versed in his occupation. Dan is an asset to Pegasus and the PENCO Management Team!Posted on Google debbie marchianoTrustindex verifies that the original source of the review is Google. This company is extremely responsive and gets you up and running in no time. They talk to you in a manner that you understand and are extremely professional and conscientious. They won't stop until the solve the issue. This company is so great to work with.Posted on Google Jo Lynn EntzmingerTrustindex verifies that the original source of the review is Google. The Pegasus team was helpful in resolving my issue timely and successfullyPosted on Google Ted DriverTrustindex verifies that the original source of the review is Google. Timely help from knowledgeable staff. Pegasus helped me identify and fix my issue. Much appreciated!Posted on Google Ran RhoadsTrustindex verifies that the original source of the review is Google. The team at Pegasus Technologies is top-notch. They are always quick to respond, and easy to work with. Highly recommend them for anyone looking for reliable IT support!