5 Benefits of EDR Services

EDR

IT networks have never been so expansive and convenient as they are today. Cloud networks and other technology have made it easy to share data and foster communication within a company. However, all of these benefits come with certain downsides. As networks expand, they have many more endpoints that cyberattacks can target. Unfortunately, these attacks are far […]

How to Use Ticket Tracking for Better Customer Support

Customer support is one of the most critical functions of any business. According to Bain and Company, businesses focusing on better customer experience can increase revenue between 4% and 8% above their market. Customer support services have a clear impact on customer satisfaction. Investing in a ticket tracking system for your support service is vital. In other […]

Understanding Your Options for Private and Hybrid Cloud

Private and hybrid cloud solutions have the power to modernize any enterprise technology strategy and create a more robust and agile organization. The cloud can serve as a platform to support your digital transformation aspirations. Research shows that the global cloud computing market is projected to hit around $1.6 billion by 2030. If the cloud is something you’re interested […]

What Is Mobile Device Integration? A Guide for Businesses

In the last ten years, the number of Americans who own a smartphone has increased from 35% to 85%! The world is going digital at a rapid pace, and people expect to be able to do anything from their mobile devices. If your business is lagging behind in mobile device integration, you may be leaving money on the table and […]

Pegasus How-To: Microsoft Teams Group Meetings

Microsoft Teams offers a lot of features to make group meetings more productive. These features can help keep your meeting on track and ensure everyone is engaged. This video will cover some of the most helpful features for business owners who want to get the most out of their group meetings. Stay tuned for more […]

Managing Your Business Data: Secure Software Project Management

Did you know that 42% of companies don’t understand the need or importance of project management? Or that 70% of projects fail? Online project management software can solve that and help to deliver successful projects. But online software comes with its own set of security concerns. How do you balance the need to track your projects […]

What to Do About Business Computers Running Slow

You’re typing a colossal report, editing a video, and having multiple tabs open on your computer simultaneously. You cannot save your files, and everything starts to slow down. You’re frustrated. Don’t worry; we’ve felt this way before. Having slow and outdated technology can cost companies $1.8 billion each year. Slow business computers can negatively impact employee […]

2022 Philadelphia Titan 100

Titan CEO and headline sponsor Wipfli LLP are pleased to announce Pegasus Technologies as a 2022 Philadelphia Titan 100. The Titan 100 program recognizes Philadelphia’s Top 100 CEOs & C-level executives. They are the area’s most accomplished business leaders in their industry using criteria that include demonstrating exceptional leadership, vision, and passion.  Collectively the 2022 […]

6 Signs You Need a Managed IT Service Provider

The Americas are the largest market for IT and business services. Do you have an IT department? How often are you running into issues with technology within your business? Are password resets and internet outages taking up all of your free time? Having a team to handle all IT concerns is extremely important to everyday business functions […]

4 Financial Benefits of Managed IT Service Providers

You’re thinking of ways your business can save money. That usually involves looking at unnecessary expenses and making changes, or pinching your pennies and not spending money on additional services. But when it comes to your business’ IT, hiring a managed IT service provider isn’t a waste of money. In fact, IT service providers can […]