Pegasus Technologies’ Remarkable Response and Resolution Times

In the fast-paced world of managed IT services, response time often takes the spotlight, while resolution time remains overlooked. But at Pegasus Technologies, we believe that providing timely resolutions is just as crucial as responding promptly. As a leading managed IT provider, we pride ourselves on our exceptional response and resolution times. In this article, […]

What Are the Different Types of Data Storage and Which Is Best for Your Business?

93% of small businesses store backup data in the cloud. And with good reason. In this article, we’ll cover the most popular types of data storage. Keep reading to learn which is best for your business. Types of Data Storage for Businesses There’s no way around storing data in the modern world. From customer information to […]

What Are the Advantages of IT Remote Access?

In recent years, the rise of technology has enabled companies to work remotely. One of the most significant advances in technology is the ability to access company resources and data from remote locations. This ability has been especially helpful when it comes to the IT needs of various businesses. Need to troubleshoot network issues from anywhere? […]

4 Benefits of VoIP for Business

Voice calling is still the go-to method of contacting a business, and 52% of companies consider the phone to be their primary tool of communication. However, traditional phones have limitations. Calls through VoIP (voice over internet protocol) open up a new world of possibilities for a business. Employees can take calls on more devices and connect with […]

The Importance of Taking Regular Hardware and Software Inventory

With today’s world becoming more and more technologically savvy, businesses and organizations rely heavily on computer and software systems to manage their daily tasks. At least 80% of companies state they use some type of software for their financial means. As important as using the technology is, taking software and hardware inventory regularly is just as important. Hardware inventory […]

How to Get the Most of Your Help Desk Support

As a business, there are a lot of technical things that you may not understand. Whether you hire a person or choose to go with help desk support, you need someone who is going to be there to help with IT support when something goes wrong. So what does help desk support do? How can your business […]

How Remote Computer Support Services Keep Your Business Going

Did you know that new generations are becoming less tech-savvy as tech becomes more and more complicated? This widening gap can make running a business at peak efficiency difficult. If something goes wrong, it’s important to have an expert on hand who can fix your tech as fast as possible. The good news is that remote IT […]

7 Reasons to Explore Outsourced IT Support Services for Your Business

The global IT professional services market reached a size of $821.58 billion in 2022. As the world has turned digital, more businesses are making use of IT systems for a range of operations. For some businesses, managing these systems can prove overwhelming. Outsourcing your IT services can make things much easier for your employees while benefiting […]

At a Glance: 4 Things to Know About IT Automation Tools

Did you know that the worldwide information technology industry is expected to reach a value of almost $12 trillion within the next couple of years? There’s no denying that IT has become a staple for a vast number of fields. If you’ve been avoiding it all this time, then you should consider making the switch and reaping […]

5 Benefits of Live IT Support Services

Did you know that there are nearly 500,000 IT support staff employed in the U.S. currently? Computers and the internet have been necessary for all sizes of businesses for decades. However, these pieces of technology aren’t always working correctly. You are seriously disadvantaging your company if you don’t have live IT help! Are you interested in learning […]