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Find the Right IT Partner: Resource Center

Find the Right IT Services Provider, Quickly

Choosing the best managed IT services provider shouldn’t feel like guesswork. When technology breaks, productivity drops, communication slows, and opportunities slip away. We built this Right Fit IT Resources page to help you avoid those problems by guiding you toward a reliable, proactive IT partner. Whether you’re replacing an unreliable MSP, thinking about a technology product, preparing to scale, getting ready to reduce your size, or simply trying to make a smarter long-term decision, this page will help you understand what to look for and what to avoid.

When you choose an IT firm, you’re not just buying support, you’re choosing a partner that impacts productivity, security, and peace of mind. The wrong fit can cost you time and opportunity. The right fit can make technology seamless, reliable, and empowering. Let’s explore what that really looks like.

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What to Look for in a Managed IT Services Provider (MSP)

A strong IT partner helps your business stay productive, protected, and positioned for change. Your MSP should consistently respond promptly and triage issues to prioritize your projects, problems, and people without your micromanagement. They should track and report the time it takes them to both respond and resolve issues. They should look at trends and recurring issues for opportunities to improve. The best providers combine proactive service, transparency, and true collaboration. If you’re evaluating options, consider the following insights from our most popular guides:

Expertise Across Modern IT Environments

From cloud migrations to hybrid workplaces, Pegasus helps businesses manage technology across every platform. Whether you use Microsoft, Apple, Chromebooks, tablets, smartphones, or a mix of all five, our team ensures seamless integration, security, and scalability. We help clients determine how, when, and which cloud makes sense for them. It often surprises people to learn that there are many cloud options available and they aren’t created equally, so the cloud is not one-size-fits-all. If you’re moving offices, we will help you plan what your on-premise infrastructure really needs to be.

Compliance & Cybersecurity: Why It Matters

Cybersecurity and compliance are no longer optional. Cybercriminals now use sophisticated automation that has made everyone a target. Even if your business isn’t required to follow federal standards like NIST 800-171 or CMMC, choosing an IT provider who understands compliance ensures stronger security and credibility. Pegasus has deep expertise in safeguarding sensitive data, performing penetration tests, and managing risk across industries. We also appreciate that we need to keep ourselves secure in order to keep our clients safe.

Matthew Tucker- CEO

TITAN 100 hall of fame

Proven Results and Local Commitment

We’re a locally owned company made up of people who live in the community. With offices in Kennett Square, Media, Wayne, and Bethlehem, and across the Lehigh Valley, Pegasus Technologies is proud to serve organizations in Southeastern Pennsylvania and Northern Delaware businesses with local care and national-level expertise. We’re recognized by our peers, active in our chambers of commerce, supportive to area nonprofits, and honored through numerous awards that highlight our commitment to excellence. Our team is available 24/7, with fast response and resolution times that keep your business running smoothly. Pegasus resolves 99% of critical emergencies in 30 minutes or less, ensuring that problems are addressed quickly and operations stay on track.

AWARDS

CHAMBER MEMBERSHIPS

Pegasus Technologies is an award-winning support team involved with several local business chambers.