Managing a company in 2023 makes you vulnerable to all sorts of tech-related issues.
Whether you’re talking about the cyber attacks that happen every 39 seconds or a system crash that befalls so many companies, it’s important to have the right people handling your IT. Some businesses hire in-house IT staff, while others outsource their needs to remote-managed IT services.
In today’s post, we’ll tell you some key questions to ask when choosing remote-managed IT services. With nearly 500,000 IT companies operating in the US, the questions you ask are so important in securing the protection you need. Keep reading and find the right IT for businesses.
How Long Have You Been in Business?
Finding out how experienced a managed service provider is will tell you a lot about their quality of service. If they’ve been around a while, they’re likely well-versed in the latest cybersecurity, data backup, cloud integration, and other tech measures, which always change with time.
You can also try to understand the customer experience by asking to see reviews and testimonials. Former customers can tell you a great deal about the attentiveness and effectiveness of an IT support company.
Always make sure to check their licenses and certifications as well. A wide variety of accreditations can help quantify a company’s expertise.
What Are Your Security Measures?
Cybersecurity is the biggest concern for most businesses that utilize technology. When meeting with IT companies, you need to ensure they can monitor and act to prevent data breaches.
Though you’re looking for remote IT services, you want them to offer continuous monitoring. They should be able to detect cyber threats as soon as they arise and act accordingly.
At Pegasus, we’ll go as far as to perform a cybersecurity audit and penetration tests. If we determine any areas of weakness, we’ll figure out how to fortify your defenses.
Do You Provide Backup/Recovery Services?
In the event of an emergency, you need to have access to your data. A good IT service provider will have multiple backup and data recovery solutions to protect against data stolen, accidentally deleted, or damaged in a flood.
You’ll at least need an onsite removable data solution and an offsite, Cloud-based one. While you’re at it, ensure the company has a good disaster recovery plan.
What Is the Fee Structure?
When comparing what each IT provider brings to the table, you need to consider your budget. Make sure to get quotes from each company you speak to and inquire about the fee structure.
Some IT providers offer different packages depending on what services you need. Customizable remote IT services are helpful in keeping your IT costs down while giving you the solutions you need to run your business.
Get Remote Managed IT Services in Kennett Square, PA
Business technology is essential to run a successful company in 2023. That said, you will almost certainly need help in keeping your system running and protecting it from nefarious actors. Having remote-managed IT services will bring you serious peace of mind.
At Pegasus Technologies, we’re one of the top IT providers in Pennsylvania. Contact us today to optimize the tech side of your Kennett Square, PA business.
