Managed IT Services: How to Assess Your Team’s Capabilities

The global budget for IT is projected to reach nearly $4 trillion in 2024.

Any business would be hard-pressed to survive without IT professionals backing it up. All companies in all sectors rely heavily on tech they may or may not understand. An IT professional makes sense of these things to help your business function effectively while reducing the risk of tech issues.

In today’s post, we’ll tell you how to assess your IT team’s capabilities and discuss the importance of quality-managed IT services. For your business to succeed in 2024, your IT personnel needs to be on point. Please keep reading and find out how much they’re helping you.

Are They Responsive?

When you hire managed IT solutions, you expect them to respond to your inquiries promptly. It would be best if you were never left waiting for them to solve network problems or respond to cybersecurity threats. The well-being of your business depends on how responsive they are.

A high-quality IT service will offer 24/7 support and monitoring. As soon as you’re left waiting for a response, it’s time to make your move to more effective IT personnel.

Do They Keep You Secure?

The cost of cybercrime hit around $8 trillion last year. One of the reasons small businesses hire managed IT providers is to help keep them secure. Cyber threats lurk around every corner, so you need a knowledgeable team of IT professionals guarding your network and data.

Always ask what security measures your IT provider utilizes to keep you safe. Any respectable MSP should perform a cybersecurity audit and then develop tailored solutions to keep your business safe.

Do They Offer Continued Updates?

You always want your IT provider to keep their ear to the ground on new advancements in IT. Whether it involves new cloud services or migration projects to get your data on the best new software, an IT provider should be tireless in their efforts to improve your systems.

At Pegasus, our team is at the cutting edge of IT and its advances. Hire us, and you’ll never be left wondering what could be better with the tech side of your business – we’re on it.

Will They Grow with You?

A growing small business has to think about scalable IT solutions. Discussing this in your initial meetings with a new IT provider is wise. They’re not worth doing business with if they can’t keep up with your growing needs.

Pegasus Technologies has worked with countless businesses of all sizes across Pennsylvania and Delaware. We have a large staff of technicians and client service professionals who can accommodate your needs as your business grows.

Get the Right Managed IT Services

Use these points to analyze how well your current managed IT services are performing. If they’re not up to your standards, it could be time to switch to Pegasus Technologies.

We’re a top-managed IT service in Pennsylvania, helping local small businesses achieve their IT goals. Contact us today to discuss our services and take your business to new heights in 2024.