Pegasus Technologies is growing its leadership team. Chris Russo has joined Pegasus as Chief Strategy and Technology Officer, and Mindy Gallagher has been named Chief Operations Officer.
Both changes share one goal: a better Pegasus experience for every client, and a more efficient way of working for the team that supports them.
Why Pegasus Is Making These Changes
Pegasus and its clients are growing, and security and technology keep changing faster every year. CEO Matt Tucker sees these two roles as the way to keep every client’s experience consistent as the company scales.
“As Pegasus and our clients grow, they need us to execute with greater precision and stay ahead of how fast security and technology are changing. Mindy, as COO, will sharpen how we operate so every client gets a consistently exceptional experience. Chris, as Chief Strategy and Technology Officer, will guide how we apply new technology, including AI, to deliver real security and technology gains for our clients. Together, they strengthen the foundation our people have already built.”
Matt Tucker, CEO
Meet Chris Russo, Chief Strategy and Technology Officer
Chris has worked on both sides of IT. He has run infrastructure for large enterprises, consulted for Fortune 500 organizations and spent roughly the last decade leading managed service providers. At Pegasus, he will guide how the company applies new technology, including AI, so clients see real gains in security and technology.
“I’ve spent my career on both sides of IT, running infrastructure for large enterprises, consulting for Fortune 500 organizations, and for the past decade or so leading MSPs. What truly sets Pegasus apart is its people. They care about our clients and about Pegasus in a way you rarely see, and it shows in everything they do. That’s exactly the foundation you want when the industry is shifting this fast. We’re taking a fresh look at everything, from how we deliver service to how we work with clients to where new technology like AI fits in. My role is to help Pegasus build on what it already does well and turn what’s changing in the industry into real gains for our clients.”
Chris Russo, Chief Strategy and Technology Officer
Mindy Gallagher Steps Up as Chief Operations Officer
Mindy moves into the COO role after serving as Pegasus’s Professional Services Director. She will lead how Pegasus operates day to day, with a focus on growing the team, improving operational efficiency and keeping service consistent for every client.
“Throughout my career, I’ve seen firsthand how strong leadership, efficient operations, and investing in people can drive meaningful business results. I’m excited to bring that experience into this role, helping our teams grow, improving operational efficiency, and ensuring Pegasus continues to deliver an exceptional client experience.”
Mindy Gallagher, Chief Operations Officer
What This Means for Pegasus Clients
For clients, these changes show up in the day-to-day work:
- A consistent experience from every Pegasus office, in Kennett Square, Media, Wayne and Bethlehem.
- A clear plan for new technology, including where AI fits and how it can make your business more secure and more productive.
- A stronger team behind your account, with leaders focused on helping Pegasus people grow and work more efficiently.
Please join us in welcoming Chris to Pegasus and congratulating Mindy on her new role. If you have questions about what these changes mean for your organization, contact the Pegasus team.
