Letter From Our CEO – November 2022

As we head into my favorite time of the year, I would like to take a moment to give thanks. I am thankful for my family, my health and the commitment and dedication of the staff here at Pegasus. Next year marks our 20th anniversary and I have never been more proud of the team that supports our clients day in and day out.

From the moment the phone rings or an email is received, the Pegasus staff doesn’t stop working to make sure our clients are able to successfully run their business. They move tirelessly from one support request to another, all while identifying proactive measures to implement to minimize any recurrences.

All great teams need great leadership. I am blessed with an amazing leadership team, some of which have been with us for 15+ years. They keep Pegasus in line with our mission statement, adhering to our standards and constantly pushing us to improve in everything we do. Their confidence and appreciation of the staff should also be recognized.

As we close out 2022 and finalize our goals for 2023 we are reminded of how thankful we are for our clients. Whether they have been with us since the beginning or just finished onboarding, it is because of you we are able to grow and continue to create a bright future for everyone employed at Pegasus. We thrive off your approval and feedback.

“You all are so very helpful. Thank you so very much.”

“I am amazed at how many friendly, patient, SKILLED technicians you have on staff! I have only had positive and pleasant experiences with PEGASUS! Thank you!”

“As always, your team has provided amazing service – we are grateful to have such knowledgeable and friendly techs working on our issues – thank you!”

Thank you to our staff and clients for making the last 20 years an amazing success and we look forward to the next 20.

As you head into this holiday season, please take a moment to recognize what you are thankful for. The words Thank You are powerful and rewarding to say and hear.


Happy Holidays!

–Matthew Tucker, CEO