At Pegasus Technologies, delivering top-tier managed IT solutions and seamless client onboarding takes a dedicated, client-focused team. In our ongoing series, Meet the Pegasus Employee with the CEO, our CEO Matthew Tucker sits down for an unscripted, completely blind Q&A session with team members to give our clients and community a look at the people behind our daily operations.
In this episode, Matthew hosts Ryan Wedderburn, a project and client onboarding specialist in our Professional Services department who recently marked his first three months with the Pegasus team.
Unscripted Questions with Matthew Tucker
Rather than sticking strictly to technical talk, Matthew brings a lightweight, engaging dynamic to the interview by putting Ryan on the spot with ten rapid-fire questions submitted directly by Ryan’s peers across the company.
Throughout the interview, Matthew steers the conversation through a range of engaging and lighthearted topics:
- Life & Background in IT: Ryan shares his seven years of experience in the IT industry—ranging from running network cables to handling invoices—and why he enjoys the organized culture at Pegasus.
- Workplace Superpowers: When asked what superpower he’d choose at work, Ryan selects mind-reading so he can instantly understand exactly what clients expect and need.
- The “Therapist” Mindset: Ryan reveals that before entering IT, he wanted to go into therapy. Matthew points out that active listening skills are actually one of the most valuable traits an IT consultant can have.
- Banning IT Buzzwords: The two compare pet peeves in the tech industry, with Matthew nominating “single pane of glass” and Ryan calling out “Windows updates.”
- Workplace Mishaps: Ryan shares a funny story from his cabling days about an accidental slip on a truss beam that sent his knee through a ceiling tile.
- Leaving a Lasting Impression: Looking ahead 10 years, Ryan hopes clients remember him as a trusted partner they can always rely on to handle their biggest IT projects.
Leadership Driven by Culture
Interviews like these reflect Matthew Tucker’s approach to leadership at Pegasus: fostering a transparent, connected, and human-first workplace culture. By taking the time to highlight individual team members, Matthew reinforces that exceptional client service starts with a strong, cohesive team that genuinely enjoys working together.
Check out the complete, unscripted conversation between Matthew and Ryan by watching the full video below:
To learn more about how Matthew Tucker and the team deliver proactive support, explore Pegasus Technologies Managed IT Solutions.
