What Are Managed Services? Understanding the Role of MSP in Your Business

Are you a business owner considering taking advantage of managed IT services?

A customer’s sensitive information is important to their privacy and your business. It can also be at risk of being compromised in today’s digital society.

Cybersecurity spending is predicted to surpass $96 billion by the end of 2018!

Managed services can help you focus on the needs of your customers. That’s because it allows you to outsource these services and dedicate your employees to your business.

But what are managed services and how can they help take your business to the next level?

Read on to find out more!

Understanding Managed Services

A managed service provider(MSP) allows your employees to leverage their strengths while the MSP handles the rest.

MSPs are usually tasked with the responsibility of keeping a company’s information technology (IT) side of the business safe. Depending on the agreement you have with your MSP, this can range from handling some IT tasks or all aspects of that side of your business.

Did you know that only 2% of organizations can say they recovered from their last system downtime in under an hour?

Time is money and if your business systems are offline this can disrupt your entire business model and negatively impact your bottom line!

There When You Need Them

A reliable IT service provider should be on call 24 hours per day, 7 days per week.

That’s because you need to be sure that your MSP is ready to help you with all your IT needs at any time of the day.

In today’s digital world, many businesses perform a wide range of functions through the internet and computer systems. This is true whether you are a traditional brick-and-mortar business or are strictly online.

This means that access to databases and the security of your system are paramount to your operations.

Managed IT service providers can look after your systems so that you don’t have to worry about it.

Predictable IT Costs

Managed services can be purchased through a contract that allows you to learn about your IT costs in advance.

This is important for your business because it will allow you to budget your costs more efficiently. It will also give you peace of mind to know that you are locked into a certain pricing model for the services you need – not ones you don’t.

MSPs will work with you to identify the main threats to your business and explain how you can guard against them. They will also give you a wide range of pricing options to find the one that is best for you.

Wrapping Up: What Are Managed Services?

When asking the question, “What are managed services?”, it is important to understand that there is a wide range of options.

At Pegasus Technologies, we are a managed IT service provider that works closely with your business to deliver the services you need. We match our IT professionals to you based on the needs of your business.

This enables us to give you a more personalized experience and better results.

Contact us today to learn more about our services and how we can help your business!