Small business’ spending on technology is on the rise. In fact, in 2015 this spending increased by 50%.
This is because integrating technology in your small business can help maximize your profits. For example, mobile apps save employees over 700 million work hours each year. And this, in turn, saves the company money.
But if you’re introducing tech to your company, you need to get familiar with possible technology issues. This could save you time and money in the long run.
So read on to find out the five most common tech issues that small businesses face.
1. Integrating Your Systems
You and your IT department need to address this technological issue while setting up your system. This can help you avoid pitfalls further down the line.
To work effectively your technology needs to integrate across your working platforms. For example, it should work with calendars, email networks and specific software you use. The technology should also be compatible with new and old systems.
It needs to bring together your existing data in an organized fashion. This includes bringing paperwork into the system.
Ensuring this runs smoothly requires proper planning. If you can foresee any issues arising early this helps to avoid them.
2. Technology Issues Involving Security
Privacy issues with technology are some of the most controversial technology topics out there. This is understandable.
Your data is precious and losing it could have a huge impact on your company. Research shows that 60% of small businesses fail within 6 months of a cyber attack. No one wants to be in that 60%.
Furthermore, a cybersecurity attack could leave employees’ information vulnerable. Because of this, it’s worth investing in security training for your team. This will protect you and put them at ease.
3. Data Recovery
We’ve all been there. A power outage shuts off your machine or you accidentally delete an important file. And it seems to be gone for good.
Introducing technology leaves you open to this kind of technology issue or data disaster. Employing a reliable back up and recovery plan is key.
This is something you should implement from day one. That way it’s good to go if and when disaster strikes.
4. Not Finding the Root of IT Problems
Predicting IT issues is the best way to avoid them, but this doesn’t always work.
If a problem arises it’s important to get to the bottom of it straight away. Not reporting it properly might mean your IT team misses a bigger issue.
Any issues require careful communication. The more information you can give your team, the easier it will be to find the solution.
5. How User-Friendly It Is
We’re in a period of change when it comes to technology. Some of your employees will feel at home with it. Others might feel a little threatened by it.
It’s important to encourage a positive relationship with your technology system. Open communication about it and supportive training can really help this. This ensures everyone feels confident using the new system.
And always ensure there is a friendly IT consultant on hand to help out.
The Bottom Line
Common technology issues can make introducing tech to your small business a daunting process. Fortunately, you can combat a lot of these with the help of an IT solutions team.
For more information, get in touch today. We’re here to help.
